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Legal notice
| Distributor | Nisshin EM Co., Ltd. |
|---|---|
| Operation manager | Representative Director Hiroki Kudo |
| location | 23-9 Arakicho, Shinjuku-ku, Tokyo, 160-0007 |
| phone number |
+81-3-3355-3001
|
| Necessary charges other than the product price |
Free shipping if your order is over ¥ 11,000 Shipping will be charged if your order is under ¥ 11,000. Depending on the payment method, a transfer fee or cash on delivery fee will be charged. * Customers are responsible for returns or exchanges due to customer convenience. |
| Payment Method |
Bank transfer Credit card payment ( VISA, MasterCard, DinersClub ) is available. Cash on delivery shipping |
| Application expiration date | In the case of bank transfer, if you do not make a payment within 7 days, we will cancel it. |
| Delivery time of goods |
Usually, it can be shipped within one week after receiving an order. In the case of bank transfer, it can be shipped within one week after payment is confirmed.
|
| About returned goods/defective products | Please note that we do not accept returns or exchanges due to customer's convenience after ordering. However, in case of damage, defective products, or misdelivery during delivery, please be sure to contact us within 2 weeks after shipping the product. In that case, we will bear the shipping cost. [Return target] In the case of"damaged/defective/misdelivered during delivery"If the product is returned for our reasons, the shipping fee will be borne by us. After returning the product, we will exchange it for a non-defective product. [Return time] If you contact us within 7 days after shipping the item, we will be able to return it. We will pay the shipping fee and send a good product as soon as possible. |
| Display of licenses, etc. |
Poisonous/deleterious substance handler |
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